The Program Management and Quality Improvement Section describes the system’s programs must have in place to support the delivery of quality programming. Program management is responsible for policies and procedures used by an organization to ensure it can meet these expectations. These systems include but are not limited to, program planning, communication, reporting, record keeping, monitoring, training and professional development, and human resources.
This is a sample of the form CSD completes after a monitoring visit. The CSD Monitor will leave a copy of this report summary, and a full report will be provided to the agency within 30 days of the visit.
All delegate agency staff, consultants, contractors, substitute staff, temporary staff, volunteers, and collaborative governing body members (including board, parent committee, and policy committee members) must sign this form. It should be kept in appropriate personnel files and be available for monitoring.
Agencies are required to submit a monthly Human resources Report by the 7th of the month to their Monitoring Team Supervisor. Please refer to CELS 2.0 Manual under the Program Management and Quality Improvement Section N, Human Resources, Files and Reporting (pages 54-55).
The purpose of the CSD CARES Digital Hub (Digital Hub) is to serve as a centralized source of CSD CARES training information for Community-Based Organization (CBO) / Delegate Agency (DA) leadership and staff.
For questions regarding CARES, please contact CSDSupport@cityofchicago.org.
This guide serves as a reference support for effectively entering CRC data and documenting that staff have completed their CRCs. Please note all Head Start, Early Head Start, Early Head Start Child Care Partnership staff must have completed CRCs before beginning to work under their respective Head Start grants.
CPS has provided the following tracker where staff can check the status of their file:
If you have questions, you may email BackgroundCheck@cps.edu.
Notifications have been sent regarding employee status through the secure CSD background check drop box, if contacted, the agency is to respond immediately with a current status for any impacted employee here's an example: Jane Doe has not been employed since December 1, 2000.