The Program Management and Quality Improvement Section describes the system’s programs must have in place to support the delivery of quality programming. Program management is responsible for policies and procedures used by an organization to ensure it can meet these expectations. These systems include but are not limited to, program planning, communication, reporting, record keeping, monitoring, training and professional development, and human resources.
This is a sample of the form CSD completes after a monitoring visit. The CSD Monitor will leave a copy of this report summary, and a full report will be provided to the agency within 30 days of the visit.
All delegate agency staff, consultants, contractors, substitute staff, temporary staff, volunteers, and collaborative governing body members (including board, parent committee, and policy committee members) must sign this form. It should be kept in appropriate personnel files and be available for monitoring.
Agencies are required to submit a monthly Human resources Report by the 7th of the month to their Monitoring Team Supervisor. Please refer to CELS 2.0 Manual under the Program Management and Quality Improvement Section N, Human Resources, Files and Reporting (pages 54-55).
Agencies must enter all staff into COPA. This document serves as a quick reference support for using the COPA HR Module. It is not an all-inclusive list of data entry procedures, and the examples provided do not include all program requirements, funding collaborations, job positions, or credential requirements.
This guide serves as a reference support for effectively entering CRC data and documenting that staff have completed their CRCs. Please note all Head Start, Early Head Start, Early Head Start Child Care Partnership staff must have completed CRCs before beginning to work under their respective Head Start grants.