Chicago’s Children Services Division - Delegates


We are committed to strengthening Chicago Head Start, Early Head Start, child care and youth programs. One of the ways we demonstrate this commitment every day is by providing agency staff with resources and professional development. Search for Head Start guidelines, the latest training and more here.

news & updates

CSD CARES Service Now Ticketing Guide

Agency Staff Only: If you are having trouble with CSD CARES and need support, please make sure you submit a ticket directly through the system. Included are steps on how agencies can submit a support ticket when needed.

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Recruitment Corner for CBO's!

Families with children up to age five can still apply for a Chicago Early Learning Program! Within 48 hours of submitting their child's application, they should receive placement notifications at the email used for their guardian login. They can accept their offer online by logging into their account at, recommend accepting families accept their offers as soon as possible, even if they are waitlisted for a program they ranked higher.

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How the Chicago Early Learning Application Process Works

Are you ready to apply for a high-quality early-learning program? Learn about the process on our How to Apply Page or call our Family Support Hotline at 312-229-1690 with your questions.

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Chicago Early Learning Application for 2024-2025 Opens April 9, 2024!

Mark the date on your calendar to apply during the Initial Application Period for the 2024–2025 school year. During this initial enrollment window, families will be able to submit early applications to help increase their chances of getting into competitive early education programs across the city.

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Feedback Form

DFSS would like to hear your comments or concerns regarding an issue or experience you have faced with your agency. Whether you are a staff member or a parent from the agency, please continue to provide us with your input.

Your feedback is important to us.

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